Sales Team Leader Job at Bupa – Remote
Due to continued growth Bupa is looking for a for a passionate Sales Team Leader in our contact centre who genuinely cares about our staff and helping our customers live longer, happier and healthier lives.
About the opportunity:
The primary objective for the Sales Team Leader is to lead, coach and mentor a team of inbound sales specialists to grow revenue and exceed individual and team targets.
Key responsibilities include:
Developing a team of highly professional and motivated Consultants
By personal example lead the adoption of Bupa Australia Vision and Values
Effectively lead and manage people, processes, and technology to facilitate the delivery of excellence in service, operational and productivity efficiencies, people performance and achievement of financial budgets, while ensuring the contact centre is a place where people want to work
Monitor and increase conversion rates within direct team through utilisation and coaching
Proactively manage change and coach the team through change management process
Foster effective relationships with other business units to ensure success of business initiatives
You will be/have:
Join this amazing team and bring your life experience and exceptional ability where you can truly make a difference. Along with your bright, bubbly and engaging personality you will also have:
Minimum 5 years Contact Centre experience, with a minimum of 2 years experience in a leadership role desirable
Demonstrated coaching ability with a track record of success.
Influencing and negotiating skills
Ability to master a fast paced and changing environment
High level of written and verbal proficiency
Stakeholder management skills
High level of customer service orientation
A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It’s a promise to our customers to change lives for the better. Our people are at the heart of this, it’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.
We’ve evolved from being simply a health insurer to what we call a ‘health and care’ company. This involves providing more wide-ranging services to benefit people’s health and wellbeing, wherever they are in life. If you’ve got the belief, the drive and the talent, come and join us.
To be considered, please click APPLY NOW, or to learn more about working at Bupa please visit our website : www.bupa.com.au/careers
Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply.
Job Posting End Date
05 Nov 2021
About the Company
Company: Bupa –
Company Location: Remote